Internal/External Grievance Policy

GRIEVANCE POLICY

The college has a Grievance Redressal Committee comprising the Heads of the various departments led by a general convener. The examination cell is fully involved in dealing with examination related grievances. The cell brings the grievances to the knowledge of the Chief Superintendent immediately for suitable remedial action. The college adheres strictly to the guidelines and rules issued by the affiliating university for solving the grievances relating to both internal and external examinations.

Grievance regarding the internal assessment tests is taken care of by the respective Departments. They have first authority over grievances against Continuous Internal Assessment. The internal examination will be based on the prescribed course plan. The respective subject faculties prepare question papers, which are then verified by the concerned Head of the department. After the evaluation of the internal assessment answer scripts, the scripts are given to the students to have an idea of their performance in the test.  Based on the internal examinations conducted by the college, internals marks generate. These internal marks are published on the concerned department notice board so that the students can check their marks and can clarify any queries regarding their internals marks with the concerned subject faculties. Once the queries are solved, the internal marks upload to the university portal. Complete transparency is maintained during the internal assessment tests through the adoption of the criteria given by the affiliating university. Students and faculty members are made aware of the transparency to be maintained in the system of assessment. This enhances transparency and rapport between the faculty members and students. Students should attain a minimum of 75 percentage attendance on each theory paper, and then only he/she can appear for the University Examination. Monthly attendance of each theory papers published on the department notice boards, in order to aware the students about the same.

Any grievance related to the university question paper like out-of-syllabus, repeated questions, improper split of marks, marks missed, wrong question number during semester exams are addressed to the Principal in turn he/she proceeds the same to the university immediately. If a student has any grievance related to the evaluation of the university answer scripts, the same can be intimated to the subject handling faculty and Head of the Department. The revaluation is applied for answer scripts and the re-evaluated marks can be obtained during the announcement of revaluation results of the same semester. University decision or information after resolving the grievances is intimated immediately to the concerned departments once it is obtained through the Principal. It is also conveyed to the students through the subject handling faculties. Students, who have completed a course but could not write the end semester examination for valid reasons like illness or personal exigencies, are allowed to write the supplementary examination or the end semester examination at the next opportunity provided they meet other eligibility criteria. Grades awarded in the supplementary examination will be taken as the end semester grades in these courses

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